We're happy to help. If you have any questions or suggestions about our dog collars, leashes, or toys, please feel free to contact us. You can use the form here or email us anytime at topdog@gmail.comPlease include your order number for any order related questions.

WEBSITE ORDERS/SHIPPING -  Orders are shipped within two business days of receiving payment.  Orders are delivered by USPS first class mail.  We expect delivery in 2-5 business days.  PLEASE NOTE - USPS is experiencing shipping delays that are out of our control and some orders may take longer to arrive.  Thank you for your patience.  

There is a $4 handling fee for any returns that had free shipping, unless of course we sent the wrong item.

RETURNS - 

Within 30 days - We accept unused and new products for a full refund.  

31-60 days - We will issue a store credit for unused and new products.

Customers are responsible for return shipping.  We recommend tracking your package.

RETURN ADDRESS

Lucky Love Dog

2050 Lohmans Spur

#401

Austin, TX  78734

 

Be sure to follow us on Instagram for all the latest updates on pups and patterns. 

@luckylovedogs

Please get in touch!