Get in touch
Have questions about your order, or a general enquiry?
Our email is topdog@luckylovedog.org
We recommend hand washing to extend the color and life of your products. Lay flat to dry. However, machine washing is acceptable…placing in a mesh laundry bag is recommended.
We currently distribute our product line thruAmazon and on our website. We are launching wholesale distribution to retail partners in Summer of 2023.
Promotions can not be stacked. We are a small business and do our best to provide fair prices. If you receive a free item and return your order below the discount threshold, the refund will deduct the cost of the free item. If you receive free shipping and return your whole order, a $4.99 shipping fee will be deducted from your refund. Thank you for understanding.
Website orders will be processed and shipped out in 1-2 business days. Standard shipping arrives in 2-7 business days.
We offer free courtesy shipping on orders over $50. There is a flat $4.99 shipping and handling fee for orders under $50.
We want you to love your purchase and stand behind every product we sell.
Please note, customers are responsible for paying return shipping costs for website orders.
If you received the wrong product or there is a quality issue, we will provide a free return shipping label. PLEASE measure your dog carefully to ensure the correct size is ordered!
RETURN ADDRESS -
LUCKY LOVE DOG 166 Hargraves DriveSuite C400 #122Austin, TX 78737
Of course! We are always looking for partners to share the Lucky Love Dog story. Please applyhere
Have questions about your order, or a general enquiry?